Shipping policy

We offer fast AU dispatch, tracked shipping, and express delivery options at checkout where available. International shipping is available on selected products and destinations.

At TurboDirect, we aim to dispatch orders quickly and provide reliable tracked delivery across Australia.

Order Processing

Orders are processed as quickly as possible after payment is received.
Once your order has been dispatched, you will receive tracking details so you can follow your delivery in transit.

Shipping Within Australia

We ship across Australia using Australia Post (AuPost).
Our standard shipping service is tracked for reliability and peace of mind.

Delivery to major Australian cities is typically 1–4 business days after dispatch, depending on the product, destination, and carrier network conditions. Delivery times to regional or remote areas may be longer.

Express Shipping

Express shipping may be available at checkout on eligible orders.
Where available, customers can select the preferred shipping option during checkout.

International Shipping

International shipping is available for selected products and destinations shown at checkout.
Available shipping options, rates, and delivery estimates will be displayed during checkout based on the destination.

Please note that international orders may be subject to customs processing, import duties, taxes, or other local charges imposed by the destination country. These charges are the responsibility of the customer.

Tracking

Tracking is provided on shipped orders.
Please allow a short period for tracking updates to appear after dispatch.

Delivery Delays

While we aim to meet the delivery estimates shown on our website, shipping timeframes are estimates only and may be affected by carrier delays, peak periods, customs processing, weather events, or other factors outside our control.

Address Information

Please ensure your shipping address is correct at the time of ordering.
TurboDirect is not responsible for delays or delivery issues caused by incorrect or incomplete shipping details provided at checkout.

Fitment Assistance Before Ordering

Please check the part number on your old turbo before purchasing.
If you are unsure about fitment, contact us before ordering and our team can help confirm the correct replacement turbo.

Contact Us

If you have any questions about shipping, delivery timeframes, or fitment before ordering, please contact our team through our Contact Us page.