01
Standard Shipping
Our standard shipping service is tracked for reliability and peace of mind.
Shipping Policy
Fast AU Dispatch, Tracked Delivery & Checkout Shipping Options.
TurbosDirect aims to dispatch orders quickly and provide reliable tracked delivery across Australia. Express shipping and international shipping may be available at checkout depending on the product, order and destination.
Quick Answer
Australia Post Delivery, Tracking Provided, Express Where Available.
We ship across Australia using Australia Post. Standard shipping is tracked for reliability and peace of mind, and delivery to major Australian cities is typically 1–4 business days after dispatch, depending on the product, destination and carrier network conditions.
Order Processing
Dispatch Starts After Payment Is Received.
Orders are processed as quickly as possible after payment is received. Once your order has been dispatched, tracking details will be provided so you can follow your delivery in transit.
Daily Dispatch Cut-Off
For in-stock items, orders placed before 12:00pm Melbourne/Sydney time on a business day are dispatched the same day. Orders placed after 12:00pm will be dispatched on the next business day. Orders placed on Saturday or Sunday will be dispatched on Monday.
Some Products May Require Additional Sourcing Time.
Some products may need to be sourced from overseas, and additional processing time may apply before dispatch.
Shipping Within Australia
Tracked Delivery Across Australia.
TurbosDirect ships across Australia using Australia Post. Standard shipping is tracked, and delivery times depend on the product, destination and carrier network conditions.
02
Estimated Metro Delivery
Delivery to major Australian cities is typically 1–4 business days after dispatch.
03
Regional & Remote Areas
Delivery times to regional or remote areas may be longer.
04
Carrier Conditions
Delivery timeframes may vary depending on Australia Post network conditions and other delivery factors.
Express Shipping
Express Options May Be Available at Checkout.
Express shipping may be available at checkout on eligible orders. Where available, customers can select the preferred shipping option during checkout.
International Shipping
Available on Selected Products and Destinations.
International shipping is available for selected products and destinations shown at checkout. Available shipping options, rates and delivery estimates will be displayed during checkout based on the destination.
Customs, Duties & Local Charges
International orders may be subject to customs processing, import duties, taxes or other local charges imposed by the destination country. These charges are the responsibility of the customer.
Tracking & Delivery Updates
Tracking Is Provided After Dispatch.
Tracking is provided on shipped orders. Please allow a short period for tracking updates to appear after dispatch.
Delivery Delays
Shipping Timeframes Are Estimates Only.
While we aim to meet the delivery estimates shown on our website, shipping timeframes are estimates only and may be affected by carrier delays, peak periods, customs processing, weather events or other factors outside our control.
Address Information
Please Check Your Shipping Details Before Ordering.
Please ensure your shipping address is correct at the time of ordering. TurbosDirect is not responsible for delays or delivery issues caused by incorrect or incomplete shipping details provided at checkout.
Fitment Before Ordering
Check the Old Turbo Part Number Before Purchase.
Please check the part number on your old turbo before purchasing. If you are unsure about fitment, contact us before ordering and our team can help confirm the correct replacement turbo.
Questions About Shipping, Delivery Timeframes or Fitment?
Contact our team before ordering if you need help with delivery questions or confirming the correct replacement turbo.